Privacy Policy

Privacy Policy – Healthhive

Effective Date: 11-Feb-2026

1. Introduction

This Privacy Policy explains how Healthhive collects, uses, and protects user information. By using the Healthhive application, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

Student Module

  • Full Name
  • Email
  • Phone Number
  • Date of Birth
  • Nationality
  • Gender
  • University Name
  • Field of Study
  • Desired Field of Study
  • Interests
  • Past Medical Experience

Healthcare Module

  • Full Name
  • Email
  • Phone Number
  • Date of Birth
  • Gender
  • Interests
  • Years of Experience
  • University Name
  • Field of Study
  • Year of Study
  • Field of Work
  • Nationality

HR Recruiter Module

  • Full Name
  • Organization Name
  • Emirates ID
  • Email
  • Phone Number
  • Hospital Logo

Medical Vendor Module

  • Full Name
  • Business Name
  • Uploaded Document
  • Email
  • Phone Number

3. Device Information and Push Notifications

We collect a device token (or similar identifier) when you log in so we can send you push notifications (e.g. order updates, interview reminders, messages). Push notifications are delivered through Google Firebase Cloud Messaging. Google may process data needed to deliver these messages.

4. Payment Information

Payments in the app (e.g. for orders) are processed by Stripe. When you pay, your card details are sent to Stripe and are not stored on our servers. Stripe’s collection and use of your payment data is governed by Stripe’s Privacy Policy. We receive only the information needed to confirm the transaction (e.g. last four digits of the card, brand) where relevant for your account or support.

5. Video Interviews and Recording

Video interviews are provided using Agora. When you join a video interview, we use your device’s camera and microphone to send and receive audio and video. That data is processed by Agora in real time. Agora’s practices are described in Agora’s Privacy Policy . For some interviews, recruiters may record the session. Recordings may be used for recruitment decisions and for AI-based interview analysis as described in this policy. We retain recordings in line with our data retention practices.

6. Photos and Uploaded Files

We collect photos and files you choose to upload, including CV/resume images, product images etc. These are used to provide the relevant feature, improve our services, and as described in this policy.

7. Address and Location Data

For orders, we may collect address information, when you add or select a delivery or business address. This data is used to fulfil orders, show relevant locations, and improve our services.

8. Third-Party Services

We use the following third-party services that may collect or process data in connection with our app:

9. Data Stored on Your Device

The app stores session and account-related data on your device (e.g. login token, user type, preferences) so you can stay signed in and use the app. This data is stored in a secure manner on the device and is not shared with other apps unless you explicitly share content.

10. Why We Need Certain Permissions

The app may request permissions for:

  • Camera and microphone – for video interviews for voice input and camera-based features.
  • Photos / storage – to let you choose profile pictures, documents, product images etc.
  • Notifications – to send you push notifications (e.g. orders, interviews, messages).
  • Network / connectivity – to load content and communicate with our servers.

We use these only for the purposes described in this policy and in the in-app permission prompts.

11. Data Retention

We retain your data only as long as needed to provide the service, comply with law, or resolve disputes. For example, we may retain account data while your account is active and for a period after closure; interview recordings and analysis for recruitment and legal purposes; and payment-related records as required by financial regulations. You can contact us for details on retention for specific types of data.

12. User Rights

  • Access personal information
  • Correct inaccurate data
  • Request deletion of your data where the law allows
  • Receive a copy of your data in a portable format (data portability)
  • Object to or restrict certain processing
  • Withdraw consent where processing is based on consent
  • Lodge a complaint with a supervisory authority

To exercise these rights, contact us at healthhivedxb@gmail.com. We will respond within the time required by applicable law.

13. Contact Us

If you have any questions regarding this Privacy Policy, please contact us at healthhivedxb@gmail.com.